Question 1

How do I book a lake on LakeBooking?

Accepted Answer

Open the search, filter by region, target species, session length, or amenities, and pick the lake and package that suit you. On the lake page, choose your swim, dates, and the billing unit (day-ticket, overnighter, weekend, carp week, etc.), add any extras, and pay the 10% booking fee by card. Most bookings are confirmed instantly; the host's phone number unlocks 24 hours before your session.

Question 2

What does a booking actually cost?

Accepted Answer

You pay a 10% booking fee online to secure your booking, then pay the remaining balance directly to the host when you arrive at the lake, in cash or on their POS. The booking fee counts toward the total booking value — it isn't an extra charge. The full breakdown is shown at checkout before you confirm.

Question 3

Can I cancel my booking and get a refund?

Accepted Answer

Yes, on a clear schedule. More than 14 days before your session, your booking fee is fully refundable; 7–14 days before, you get 50% back; inside 7 days the booking fee is non-refundable. The remaining balance is only owed if you actually turn up. Hosts can publish a stricter or more generous policy, which is always shown at checkout. See the full Refund Policy for details.

Question 4

The lake wasn't what was advertised. What do I do?

Accepted Answer

Open the booking, message the host, and send a photo from the gate — this timestamps the problem. Talk to the host first: most issues are resolved on the spot (a different swim, an on-the-day refund, a rebook). If it isn't resolved within 6 working hours, escalate to LakeBooking; we mediate using the message thread, the host's photos, and your evidence, and aim to close within 5 working days.

Question 5

Can I bring extra rods, friends, or a non-fishing guest?

Accepted Answer

It depends on the package. Each host sets the rules per package — how many extra anglers, rods, or non-fishing guests are allowed, and what each extra costs. You'll see the options on the booking screen, and the total updates as you add them. If your party grows beyond a swim's capacity, you'd need to book an adjacent swim too.

Question 6

How are hosts and anglers verified?

Accepted Answer

Every host is verified before their listing goes live — business details checked, identity confirmed, and a document on file showing they're entitled to take bookings on the lake (deed, lease, management contract, or ANPA authorisation). Anglers verify their email and phone before booking. For high-value sessions, hosts can opt into stricter identity checks. Verified hosts carry a "Verified" badge on their listing.

Question 7

I own a lake. How do I list it, and what does it cost?

Accepted Answer

Listing is free. There's no monthly fee, no listing fee, no premium tier. Sign up as a host, upload one document showing you're entitled to take bookings on the lake (we verify in about 48 working hours), build your listing, configure your packages and pricing, and publish. LakeBooking retains the 10% booking fee anglers pay online as its commission — that's how the platform sustains itself. The Host Agreement you accept at signup spells this out.

Question 8

As a host, when and how do I get paid?

Accepted Answer

You collect the remaining balance (90% of the booking total) directly from the angler at the lake on arrival, in cash or on your own POS, exactly as you would for a walk-in angler. There's no payout setup, no waiting period, and nothing for the platform to transfer to your IBAN in our current model. Full online payments via Stripe Connect (with optional all-online settlement to your account) will be added in 2027.

Question 9

Can I transfer my lake to another owner?

Accepted Answer

Yes. From your lake's Settings page you can request to transfer the lake, together with everything attached to it (swims, packages, photos, calendar, and existing bookings), to another person. They must already have a registered LakeBooking account with a verified email address. Our team reviews the request, and the new owner has to accept it before anything changes. Once they accept, the lake moves to them, its bookings are paused, and it goes back through verification until the new owner is set up; existing bookings carry over and become the new owner's responsibility. You are notified at each step and can cancel the request any time before it completes. The full terms are in the Host Agreement.

Question 10

Which lakes are listed on LakeBooking and where?

Accepted Answer

We launched on 1 August 2026 with about 100 verified lakes across Romania, in English and Romanian. The catalogue grows weekly — we're expanding across the region, with further European markets to follow. If you don't see a lake you like, sign up to the newsletter and we'll let you know when new ones come online in your area.

Question 11

Is my payment information safe?

Accepted Answer

Yes. Card payments are processed by Stripe, a PCI-DSS Level 1 provider. Your card details never touch LakeBooking servers, they go directly to Stripe in encrypted form. 3D Secure (your bank's app or SMS) is required for first-time international cards and any payment above €300. LakeBooking S.R.L. is also fully compliant with GDPR 2016/679, see the Privacy Policy for what we collect, why, and your rights.

Frequently asked questions